Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as
About the Job The Technical Engineer is responsible for monitoring, maintaining, and supporting IFS Cloud and legacy on-premises environments to ensure high availability, performance, and operational stability. This role focuses on system monitoring, incident management, infrastructure
Description The Microsoft 365 Modern Workplace Engineer sits within Novigi’s Modern Workplace line of business and is responsible for engineering, deploying and supporting the Microsoft 365 environments that underpin how our clients work every day. Working
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with
Senior Executive – Customer Acquisition & Training (Digital Products) Singer Finance (Lanka) PLC, a subsidiary of Singer (Sri Lanka) PLC, incorporated on 19th April 2004, is licensed by the Monetary Board of the Central Bank of
Role Overview We are seeking an experienced Fortinet Security Gateway Engineer to support, maintain, and enhance carrier-grade security infrastructure within a telecommunications environment. The successful candidate will be responsible for the design, implementation, operation, and optimization
About the Client Our Client is a data and technology partner to the Financial Services Industry, with offices in Sydney, Melbourne, Wollongong, and Colombo, Sri Lanka. At its core, the organisation specialises in data-driven transformation and
Responsibilities Microsoft 365 Administration & Operations Administer and optimise Microsoft 365 across the environment(s), including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Maintain the health, performance and configuration of environments, monitoring service health and acting
Key Responsibilities Administer, configure, and maintain Jira, Jira Service Management (JSM), and Confluence Configure projects, workflows, request types, SLAs, queues, permission schemes, and automation rules Develop and maintain Python scripts to automate administrative and operational tasks