Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket
About the Role We are seeking a Senior Data & Analytics Practice Coordinator to support the growth, efficiency, and innovation of a high-performing Data & Analytics practice. This is a senior, primarily internal-facing role focused on enabling
Hayleys Group is amongst Sri Lanka’s largest, and most respected diversified conglomerates with a turnover in excess of USD 1 Billion. To explore the World of Hayleys, visit us at: www.hayleys.com. HAYLEYS CONSTRUCTION & ENGINEERING The