ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules,
Key Responsibilities Preparing Commercial Proposals: Prepare commercial proposals on time and accurately aligned to ADLs commercial strategies Follow ADL pricing policy and process to secure approvals, and communicate commercial outputs to relevant stakeholders Market Analysis and Pricing Strategy: