End User Services - (CREQ260410) Description Role Purpose Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations. Key Responsibilities Resolve complex incidents not handled at L1 Perform remote troubleshooting of desktops, laptops,
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most
Company Description Variosystems develops and manufactures electronic solutions for industries where reliability is critical - including Medtech & Life Science, Industrial & Automation, Aerospace & Defence and Smart Infrastructure & Environment. As a long-term strategic partner
End User Support Analyst - (CREQ260392) Description Role Purpose Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations. Key Responsibilities Resolve complex incidents not handled at L1 Perform remote troubleshooting
About the Role We are seeking an experienced Senior Systems, Network & Security Engineer to lead the design, implementation, and optimisation of complex IT infrastructure and cybersecurity solutions across diverse client environments. This role is suited
The International Water Management Institute (IWMI), a CGIAR Research Center, is seeking a creative and collaborative Graphic Designer to join its headquarters in Battaramulla, Sri Lanka. The Graphic Designer will produce designs and layouts for scientific