ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules,
IT Administrator Key Job Responsibilities Administer and maintain Windows Servers, Active Directory, Microsoft 365, and cloud services. Manage network infrastructure including firewalls, switches, wireless networks, VPNs, and internet connectivity. Install, configure, and maintain desktops, laptops, printers, and
Job Description Configure, monitor, and maintain enterprise firewalls, including Fortinet FortiGate and Check Point Implement and manage firewall policies, NAT rules, VPN tunnels, security policies, and traffic routing technologies Configure, administer, and optimize load balancers to
About the Role We are seeking an experienced and proactive L2 macOS Support Engineer to join a high-performing Managed Services team. This role is responsible for resolving complex technical issues, maintaining secure and reliable client environments,
About the Role We are looking for a proactive L2 Network Security Engineer to join our Infrastructure & Security Operations team. You will be responsible for providing Level 2 support for enterprise network and security environments,
Who We Are Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the
