Job Description Provide technical support and assistance to end-users by resolving hardware, software, and network-related issues in a timely and effective manner Troubleshoot and diagnose IT issues, identify root causes, and implement solutions to minimize downtime and
Provide first-level technical support to employees for hardware, software, network, and system-related issues. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Monitor and maintain IT infrastructure, including networks, servers, and internet connectivity. Troubleshoot and resolve IT