IT Administrator Key Job Responsibilities Administer and maintain Windows Servers, Active Directory, Microsoft 365, and cloud services. Manage network infrastructure including firewalls, switches, wireless networks, VPNs, and internet connectivity. Install, configure, and maintain desktops, laptops, printers, and
Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution, user support, system administration, endpoint management, and maintaining high service availability aligned