End User Support Analyst - (CREQ260392) Description Role Purpose Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations. Key Responsibilities Resolve complex incidents not handled at L1 Perform remote troubleshooting of
End User Services - (CREQ260410) Description Role Purpose Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations. Key Responsibilities Resolve complex incidents not handled at L1 Perform remote troubleshooting of desktops,
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with
Being the largest private sector proprietors and managers of real estate in Sri Lanka, John Keells Properties is the brand behind your favourite malls and the nearest apartement complexes. With our decades of experience in the
Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided. Key Responsibilities User Support Provide walk-up and desk-side
Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues
Performance Marketer Real opportunities. Real impact. Your career, redefined. (NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if youre a better fit for another role,
Digital Marketing Manager Real opportunities. Real impact. Your career, redefined. (NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if youre a better fit for another
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Intern-Autonomation Based at MAS Intimates Rathmalana The Bodywear Value Stream of MAS Holdings delivers end-to-end design, innovation and manufacturing solutions across lingerie, swimwear and next-to-skin categories. It brings together broad expertise in fit, comfort, performance and
The International Water Management Institute (IWMI), a CGIAR Research Center, is on the lookout for a dynamic professional to join our headquarters in Colombo, Sri Lanka as the Information Technology Manager - Geospatial Software Engineering. This
The International Water Management Institute (IWMI) is currently looking for applications from enthusiastic students who wish to participate in, and learn about procurement processes. The incumbent will work closely with IWMIs Procurement Office to deliver effective
Contract Duration- Approximately 4 Month Working arrangement: Remotely UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF,
We are looking for an experienced Information Management / Microsoft Purview & SharePoint Consultant to help clients design and implement secure, scalable, and well-governed information management solutions across the Microsoft 365 ecosystem. This is a highly
As a Senior Software Developer at FreeBalance you will be responsible for overall solution design deployment, and quality assurance (portal and e-services). The Software Developer will also assist with setting the product direction and be responsible
Were looking for a Technical Product Customer Support Specialist to help users navigate a financial SaaS platform. You will manage support operations independently during your shift, handling incoming tickets and live chat inquiries via Intercom, building efficiency
About the Client Our client is a global leader in premium manufacturing Industry in Asia – operates state-of-the-art facilities in Sri Lanka, India, and the USA, with marketing offices across Brazil and France. Listed on the
Who We Are Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the
About the Client Our client is a leading international organization providing technology-enabled property legal services, offering exciting career opportunities in a dynamic and fast-growing work environment. Job Overview We are looking for a delivery-focused Project Manager
Overview Are you a data-driven professional with a passion for analytics, automation, and digital transformation? Can you convert complex data into meaningful business insights? If you enjoy using your analytical skills to proactively solve problems, wed