Job Title: Senior Quality Assurance Engineer Description: Senior Quality Assurance Engineer role focused on testing and improving an LLM-powered AI Support Assistant, with emphasis on conversational AI quality, RAG validation, integration testing, automation, and scalable quality monitoring across
iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as fintech,
Key Responsibilities Support the design, development, and testing of Data Science and AI solutions under the guidance of senior team members Assist in data collection, preprocessing, cleansing, and exploratory data analysis activities Contribute to the development of