Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as the final escalation point
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
At Issuer Services, we support clients across events, Private securities market disclosure portal, and digital platforms. As a Senior Executive, this role plays an important part in managing more complex workflows and maintaining a high standard of
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most
Job Description Configure, monitor, and maintain enterprise firewalls, including Fortinet FortiGate and Check Point Implement and manage firewall policies, NAT rules, VPN tunnels, security policies, and traffic routing technologies Configure, administer, and optimize load balancers to
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior IT Service Desk Specialist (Remote) Full time, Sri Lanka This role serves as a representative of the Enterprise ICT Organization and collaborates
At Issuer Services, we support clients across events, platforms, and digital workflows. As part of the Execution team, you’ll play a key role in delivering a smooth, high-quality experience for our clients. We work closely together to
Employer Description Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology enabled staffing and managed
Infomate is a fully owned subsidiary of John Keells Holdings, a pioneer in shared services and a leading Business Process Management Company offering Finance & Accounting, Back Office, Customer Support, HRO and Payroll services in both local and
iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as
Job Description Design, implement, customize, and troubleshoot network and cybersecurity solutions throughout the project lifecycle Configure, test, and optimize networking solutions, ensuring compliance with customer requirements and industry best practices Support Proof of Concept (POC) activities
Role Overview The Application Onboarding Associate supports the onboarding of applications into SailPoint IdentityNow by gathering pre‑onboarding information, preparing documentation, and assisting with technical deployment activities. Working closely with project teams, senior analysts, application owners, and
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management-
Executive ‐ Human Resources (BASED AT BODYWEAR - PALLEKELE) The Bodywear Value Stream of MAS Holdings delivers end-to-end design, innovation and manufacturing solutions across lingerie, swimwear and next-to-skin categories. It brings together broad expertise in fit,
Hayleys Group is ranked amongst Sri Lanka’s largest and most diversified public companies with a strong presence in global markets and manufacturing, agriculture, transportation and logistics, consumer, power and energy, investments and services as well as in
Group Division – Markets Organisation – Digital Securities Market (DSM), London Stock Exchange Location – Malabe, Sri Lanka Role – Intern, DSM Colombo Business Team Working style – Hybrid - 4 days in office Working hours
Description About the Role: We are seeking an experienced and driven Portfolio Lead – Infrastructure Support to take ownership of our Colombo-based infrastructure support delivery. This is a senior leadership position responsible for coordinating day-to-day support