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Were looking for a customer-focused L2 IT Support Engineer to join a leading Australian Managed Services Provider (MSP), supporting businesses across Microsoft cloud, workplace technology, and modern IT environments. In this role, youll become the primary technical support contact for
Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution, user support, system administration, endpoint management, and maintaining high service availability aligned with