Job Title: Senior Quality Assurance Engineer Description: Senior Quality Assurance Engineer role focused on testing and improving an LLM-powered AI Support Assistant, with emphasis on conversational AI quality, RAG validation, integration testing, automation, and scalable quality monitoring across
About the Role We are seeking an experienced and proactive L2 macOS Support Engineer to join a high-performing Managed Services team. This role is responsible for resolving complex technical issues, maintaining secure and reliable client environments, and