Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues -
Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as the final escalation point for
Job Description Security Monitoring - Continuously monitor security alerts and events from SIEM tools and other monitoring systems - Analyze logs and events for signs of potential security incidents or breaches Incident Triage and Initial Response
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
At Issuer Services, we support clients across events, Private securities market disclosure portal, and digital platforms. As a Senior Executive, this role plays an important part in managing more complex workflows and maintaining a high standard of
Key Responsibilities Support the design, development, and testing of Data Science and AI solutions under the guidance of senior team members Assist in data collection, preprocessing, cleansing, and exploratory data analysis activities Contribute to the development
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the
Company Profile LSEG is home to an exciting Capital Markets business. As one of LSEGs core strengths, and with people at our centre, Capital Markets is crucial to enabling LSEGs mission. Today we are working to
Description Novigi is seeking an Appian Developer to join our Application Engineering practice. In this role you will design, build and maintain Appian-based workflow and process automation solutions for clients in the Financial Services sector, with a
About the Role We are seeking a highly organised and proactive Executive Assistant and Business Operations Coordinator to provide trusted executive support, operational coordination, and business administration across multiple business interests. This is a high-impact role
About the Role We are seeking a highly organised and technically minded Pre-Sales Solutions & Bid Support Specialist to support solution design, proposal development, bid coordination, and presales activities within a fast-paced managed services environment. This role is
About the Role We are seeking a motivated Level 1 Security Analyst to join a growing Security Operations team supporting multiple client environments within a managed services setting. This role is focused on continuous security monitoring, threat detection,
About the Role We are seeking an experienced Network Escalation Engineer to serve as the senior technical escalation point for complex networking, security, wireless, and WAN-related issues across enterprise customer environments. In this role, you will
About the Role We are seeking an experienced Senior Systems, Network & Security Engineer to lead the design, implementation, and optimisation of complex IT infrastructure and cybersecurity solutions across diverse client environments. This role is suited
Description About the Role: We are seeking an experienced and driven Portfolio Lead – Infrastructure Support to take ownership of our Colombo-based infrastructure support delivery. This is a senior leadership position responsible for coordinating day-to-day support
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
About the Role We are looking for an experienced Lead Systems Engineer -L4 to join a growing Managed Services Provider (MSP) supporting a diverse portfolio of small to medium-sized businesses. This is an excellent opportunity for a highly
Job Purpose Lead for a team of site reliability engineers delivering who deliver incident detection, triage, and runbook-based remediation for production cloud-native environments, to support our North American customers. Set the operational standard for triage and
About the Client Our Client is a data and technology partner to the Financial Services Industry, with offices in Sydney, Melbourne, Wollongong, and Colombo, Sri Lanka. At its core, the organisation specialises in data-driven transformation and business
We are looking for an IT Executive to manage day-to-day IT operations, user support, and basic infrastructure administration. This role ensures staff have reliable access to devices, systems, networks, and tools while maintaining security and uptime.