Job Description Design, implement, customize, and troubleshoot network and cybersecurity solutions throughout the project lifecycle Configure, test, and optimize networking solutions, ensuring compliance with customer requirements and industry best practices Support Proof of Concept (POC) activities
Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as
Job Description Implement and deploy software solutions for customers in the Banking, Financial Services, and Insurance (BFSI) sector Analyze customer business requirements and configure applications to meet functional and operational needs Develop product customizations to address
Job Description Security Monitoring - Continuously monitor security alerts and events from SIEM tools and other monitoring systems - Analyze logs and events for signs of potential security incidents or breaches Incident Triage and Initial Response
Job Description Install, configure, administer, and maintain Oracle Database, Microsoft SQL Server, and middleware systems for customer environments Monitor, administer, and optimize the health, performance, and availability of database and middleware systems Troubleshoot and resolve database
Job Description Plan and manage medium to large-scale projects from start to finish, ensuring delivery in line with agreed scope, timelines, budgets, and quality expectations Responsible for the overall delivery of assigned projects, ensuring smooth resource
Job Description Resolve service requests and technical issues through the IT ticketing system, ensuring timely and high-quality support Diagnose and repair hardware faults on end-user devices across the organization Configure, deploy, and troubleshoot MacBooks and Windows
Job Description Participate in development ceremonies and agile activities throughout the software development lifecycle Implement reliable, high-performance solutions while maintaining quality through adherence to MIT ESP coding standards and best practices Develop and execute unit tests,
Job Description Configure, monitor, and maintain enterprise firewalls, including Fortinet FortiGate and Check Point Implement and manage firewall policies, NAT rules, VPN tunnels, security policies, and traffic routing technologies Configure, administer, and optimize load balancers to
Job Description Plan and manage small/medium to large-scale projects from start to finish, ensuring delivery in line with project objectives, timelines, budgets, and quality expectations Responsible for the overall delivery of assigned projects, ensuring smooth resource
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on
Job Description Assist in preparing basic costings for projects, products, and services using standard templates Compile and input cost data (materials, labour, and vendor costs) provided by relevant teams Support the validation of costing inputs for
Job Description Manage assigned customer accounts by maintaining strong working relationships and supporting day-to-day account management activities Support the identification and development of new business opportunities within assigned accounts to contribute to revenue growth and account
Job Description Provide technical support for cyber security solutions and services in accordance with agreed service levels Assist in monitoring, troubleshooting, and resolving technical issues within customer environments Provide L1 and L2 support for customer incidents
Job Description Analyze user, product, and software requirements to prepare comprehensive test cases and support effective test coverage Leverage AI-assisted tools and technologies to improve test design, test automation, defect analysis, documentation, and overall QA productivity
Job Description Contracts & Commercial Lead the Companys commercial contracting strategy, including drafting, negotiation, approval, and lifecycle management Advise on liability, indemnities, warranties, service levels, and IP and data terms in customer and vendor engagements Build