ABOUT US blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 7th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. We pride ourselves on being a genuinely great
Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues - Ensure
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Sri Lanka Employment Type: Freelance (On-Call Basis) Priority: Low Requirements: ID/ Passport/ valid work permit and CCNA Certification Cities to be covered: ALL CITIES
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules,
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves intermediate-to-advanced
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most challenging
Hayleys Group is ranked amongst Sri Lanka’s largest and most diversified public companies with a strong presence in global markets and manufacturing, agriculture, transportation and logistics, consumer, power and energy, investments and services as well as
IT Administrator Key Job Responsibilities Administer and maintain Windows Servers, Active Directory, Microsoft 365, and cloud services. Manage network infrastructure including firewalls, switches, wireless networks, VPNs, and internet connectivity. Install, configure, and maintain desktops, laptops, printers, and other
About the Role We are seeking an experienced Data Center Technician for freelance/contract work in Colombo, LK. This is an on-site position supporting mission-critical infrastructure at premier data center facilities. Compensation $6-8/hr (USD hourly) Rates vary
We are looking for an IT Executive to manage day-to-day IT operations, user support, and basic infrastructure administration. This role ensures staff have reliable access to devices, systems, networks, and tools while maintaining security and uptime. Role
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Sri Lanka Employment Type: Freelance (On-Call Basis) Priority: Low Requirements: ID/ Passport/ valid work permit and CCNA Certification Cities to be covered: ALL CITIES