Were looking for a customer-focused L2 IT Support Engineer to join a leading Australian Managed Services Provider (MSP), supporting businesses across Microsoft cloud, workplace technology, and modern IT environments. In this role, youll become the primary
About Us Soundmouse is the global standard for music cue sheet management and reporting, trusted by 25,000+ broadcast and music professionals worldwide, including the BBC, Channel 4, ITV, NBC, the NFL, RTL, Sky, Sony, Universal Pictures, and
About the Role We are looking for an experienced Helpdesk Engineer to provide high-quality Level 1 and Level 2 IT support to end users. The role focuses on troubleshooting end-user devices, account and access issues, Microsoft 365