POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies
SriLankan Airlines Ltd, the National Carrier of Sri Lanka, operates an extensive network of destinations across Asia, the Middle East, Europe, and Australia, with a strong presence in the Maldives and Southern India. As a proud