Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as
Job Title: Senior Quality Assurance Engineer Description: Senior Quality Assurance Engineer role focused on testing and improving an LLM-powered AI Support Assistant, with emphasis on conversational AI quality, RAG validation, integration testing, automation, and scalable quality monitoring across EdTech platforms. This
About the Role We are seeking an experienced L3 Lead Network Engineer to join a high-performing engineering team delivering enterprise-grade networking and cybersecurity solutions. This senior technical leadership role combines solution design, project delivery, customer consulting, and Level