ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and drives
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves intermediate-to-advanced workstation
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most challenging device-centric
About Us We are a global technology leader transforming the music and entertainment industry through advanced rights management and data solutions. With 450+ team members across Los Angeles, London, Dublin, Athens, Colombo, Sofia, and Tokyo, we
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior IT Service Desk Specialist (Remote) Full time, Sri Lanka This role serves as a representative of the Enterprise ICT Organization and collaborates with
At Issuer Services, we support clients across events, platforms, and digital workflows. As part of the Execution team, you’ll play a key role in delivering a smooth, high-quality experience for our clients. We work closely together to ensure
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
About the Role We are seeking a Senior Full Stack Developer with extensive experience across Microsoft .NET technologies, Azure development, DevOps, enterprise integrations, and modern AI-assisted development practices. This role is suited to a highly capable engineer who
About this role: Were building a digital claims and rebate processing platform for the veterinary industry in partnership with a leading global animal health manufacturer. The platform operates on a good-faith reimbursement model where clinics apply discounts
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the
KEY PURPOSE OF THE JOB (POSITION SUMMARY) Responsible for aligning business objectives with employees and management in designated business units. Communicating needs proactively with the HR department and business management, to develop integrated solutions. KEY RESULT
About the Job The Technical Engineer is responsible for monitoring, maintaining, and supporting IFS Cloud and legacy on-premises environments to ensure high availability, performance, and operational stability. This role focuses on system monitoring, incident management, infrastructure support,
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting
Hayleys Group is ranked amongst Sri Lanka’s largest and most diversified public companies with a strong presence in global markets and manufacturing, agriculture, transportation and logistics, consumer, power and energy, investments and services as well as in
About the Role We are seeking an experienced Automation Engineer with a strong background in Managed Services to design, develop, and maintain automation solutions that improve operational efficiency, enhance service delivery, and deliver better customer outcomes. This role is ideal
About the Role We are seeking an experienced Level 3 IT Support Engineer to join a growing Australian Managed Services Provider as its first senior technical hire. This is a unique opportunity to work closely with the business