Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating with
About the Role We are seeking an experienced Tech Lead – Power Platform & SharePoint to lead the architecture, development, and delivery of enterprise-grade Microsoft solutions. This role combines technical leadership, solution design, client engagement, and project
Designation: Operations Executive Location: Colombo, Sri Lanka We are looking for a proactive and detail-oriented Operations Executive to join our Hub Operations team in Sri Lanka. If you have strong coordination and communication skills and can
About the Role We are seeking an IT Service Desk Lead / Senior Systems Support Engineer to join a growing organization where you will serve as the senior technical authority and champion operational excellence. This role goes
Designation: Power BI Developer Location: Sri Lanka Are you a data-driven professional with a passion for analytics, automation and digital transformation? Can you convert complex data into meaningful business insights? Do you enjoy using your analytical
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with
The MSP supports over 300 clients with their IT & Telecoms services, along with providing guidance, consultancy and IT project support. The MSP also provides access to regular Vendor training and certification both online and in person. Reporting