Key Responsibilities Assist in monitoring application health, alerts, and system performance Identify and report issues or anomalies to L1/L2 teams in a timely manner Support system health checks and routine operational tasks Monitoring and Tracking application/platforms/system
Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating
About the Role We are seeking an experienced DevOps Engineer to drive automation, systems integration, and process optimisation initiatives across a dynamic technology services environment. This role is focused on improving operational efficiency through automation, workflow