Job Title: Senior Quality Assurance Engineer Description: Senior Quality Assurance Engineer role focused on testing and improving an LLM-powered AI Support Assistant, with emphasis on conversational AI quality, RAG validation, integration testing, automation, and scalable quality
About the Role We are seeking a Senior Windows System Engineer to provide advanced administration, maintenance, and troubleshooting across customer Microsoft infrastructure environments. You will work extensively with Windows Server, Windows workstations, Active Directory, identity services,
Were looking for a customer-focused L2 IT Support Engineer to join a leading Australian Managed Services Provider (MSP), supporting businesses across Microsoft cloud, workplace technology, and modern IT environments. In this role, youll become the primary
The Role We’re hiring an Experienced Technical Customer Support Engineer with a strong software background who loves solving complex problems for enterprise customers. You’ll be the technical front line for Idhammar’s products—triaging, troubleshooting, and resolving issues across
About the Role We are looking for an experienced Helpdesk Engineer to provide high-quality Level 1 and Level 2 IT support to end users. The role focuses on troubleshooting end-user devices, account and access issues, Microsoft