Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating with
About the Role We are seeking an Applications Support Specialist to join a growing technology consultancy focused on the aged care, disability, and community services sector. This role is ideal for someone who enjoys understanding how software
End User Support Analyst - (CREQ260392) Description Role Purpose Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations. Key Responsibilities Resolve complex incidents not handled at L1 Perform remote troubleshooting
JOB DESCRIPTION Intern - IT Field Support Services The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and
Fitch Group is currently seeking a Finance and Business Support Manager in our Colombo office. This role is responsible for finance and accounting, alongside local office, HR and operational support for a small office of approximately 10 employees.
About the Role We are seeking a highly organised and technically minded Pre-Sales Solutions & Bid Support Specialist to support solution design, proposal development, bid coordination, and presales activities within a fast-paced managed services environment. This role is
Designation - Customer Service Support Executive Location - Colombo, Sri Lanka We are looking for a customer-focused and detail-oriented professional with strong communication and coordination skills to join our team in Sri Lanka as a Customer Service
Designation: Junior Customer Services Executive – Marine Logistics Support Location: Colombo, Sri Lanka We are looking for the right person to join our team in Sri Lanka as a Junior Customer Services Executive – Marine Logistics Support. Could
Application Engineer – Professional Lighting The Application Engineer – Professional Lighting will be responsible for providing technical expertise, designing lighting solutions, and supporting clients in the selection and implementation of professional lighting systems. The role involves
Designation: Billing Coordinator Location: Colombo, Sri Lanka Are you a detail-oriented professional with strong analytical skills, the ability to manage multiple billing activities and deadlines, strong communication and stakeholder management skills and a problem-solving mindset? If
About the Role We are seeking a Microsoft Fabric & Power BI Consultant to play a key role in establishing, enhancing, and expanding a modern data and analytics environment. This position combines hands-on technical delivery with
Key Responsibilities HR Rewards Operations and Data Management Assist in maintaining and updating staff-related records and information in HRIS and in any other given platforms Support HR Rewards data management activities while ensuring accuracy and confidentiality Assist
Executive – Recruitment (Based at Activewear - Nawala) 1 Year Fixed Term Contract The Activewear Value Stream delivers high-performance sportswear and athleisure solutions designed for technical functionality, durability and everyday versatility— serving sports, lifestyle and performance
John Keells Holdings PLC (JKH) is Sri Lanka’s largest listed conglomerate in the Colombo Stock Exchange. From managing hotels and resorts in Sri Lanka and the Maldives to providing port, marine fuel and logistics services to
Design and Estimation Engineer – Fire and Plumbing A Design and Estimation Engineer – Fire and Plumbing is responsible for designing fire protection and plumbing systems for buildings, preparing technical drawings, calculating material quantities, and estimating
Designation: Receivable Coordinator Location: Sri Lanka Do you have strong attention to detail, great communication skills and a customer-focused approach to financial matters? If so, you could be the person we’re looking for to join our
Designation: Credit Controller Location: Colombo, Sri Lanka We’re looking for a proactive, results-driven finance professional with strong analytical and problem-solving skills, excellent communication and customer relationship management abilities and high levels of integrity, accountability and attention
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with
About the Role We are seeking an experienced DevOps Engineer to drive automation, systems integration, and process optimisation initiatives across a dynamic technology services environment. This role is focused on improving operational efficiency through automation, workflow
Job Description Provide technical support and assistance to end-users by resolving hardware, software, and network-related issues in a timely and effective manner Troubleshoot and diagnose IT issues, identify root causes, and implement solutions to minimize downtime and