We are looking for a Software Engineer – Application Support to keep GAC’s business applications reliable, available, and running smoothly. If you are someone who enjoys solving technical issues, supporting users, and working with technology teams to reduce
About the Role We are seeking an experienced L2/L3 Support Engineer to join a growing Managed Service Provider (MSP) environment. This role combines advanced technical support, systems administration, infrastructure and cloud engineering, project delivery, documentation, and continuous process improvement.
Job Description Provide hands-on troubleshooting and resolution for critical technical issues, dedicating 50% of your time to direct customer problem-solving Streamline the escalation process for L2/L3 handoffs, providing detailed solution requirements and maintaining SLA adherence Collaborate with
About the Role We are seeking an experienced L2/L3 Helpdesk Support Engineer to join a managed services team supporting multiple client environments. This is a hands-on technical role focused on resolving escalated service desk issues across Microsoft 365,
About the Role We are looking for an experienced and personable Senior IT Support Engineer -L2 to provide high-quality second-line technical support to clients and internal users. You will take ownership of complex technical issues, support first-line colleagues, and contribute
Who We Are Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses
About the Role We are seeking an experienced L3 Engineer to serve as the final technical escalation point for complex infrastructure and support issues. This senior technical position has a strong focus on networking, Microsoft 365, Azure, Windows infrastructure,
About the Role We are seeking an experienced L2 Network Engineer to take ownership of network support and infrastructure across client environments. The role focuses on connectivity, firewalls, network performance, and proactive issue resolution within a dynamic MSP
About the Role We are seeking an experienced NOC Services Engineer to take ownership of monitoring, alert management, incident assessment, and continuous improvement across multiple client environments. This role is suited to a strong L2–L3 engineer who can
SriLankan Airlines Ltd, the National Carrier of Sri Lanka operates with a network of destinations throughout Asia, the Middle East, Europe, and Australia. The Airline has a strong presence in the Maldives and Southern India. SriLankan
About the Role We are seeking a skilled and proactive Level 2/3 IT Support Engineer to provide advanced technical support across client environments. You will be responsible for troubleshooting complex technical issues, managing escalations, supporting Microsoft technologies, maintaining infrastructure, and
Responsibilities Microsoft 365 Administration & Operations Administer and optimise Microsoft 365 across the environment(s), including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Maintain the health, performance and configuration of environments, monitoring service health and acting