Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues - Ensure
Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as the final escalation point
About the Role We are seeking an Applications Support Specialist to join a growing technology consultancy focused on the aged care, disability, and community services sector. This role is ideal for someone who enjoys understanding how software
Company Description Variosystems develops and manufactures electronic solutions for industries where reliability is critical - including Medtech & Life Science, Industrial & Automation, Aerospace & Defence and Smart Infrastructure & Environment. As a long-term strategic partner
Description About the Role: We are seeking a capable and motivated Cloud Engineer to join our Colombo-based Infrastructure Engineering team. This is a mid-level individual contributor role focused on supporting, maintaining, and improving cloud infrastructure across
Job Purpose Lead for a team of site reliability engineers delivering who deliver incident detection, triage, and runbook-based remediation for production cloud-native environments, to support our North American customers. Set the operational standard for triage and
About the Role We are seeking a capable and motivated Cloud Engineer to join our Colombo-based Infrastructure Engineering team. This is a mid-level individual contributor role focused on supporting, maintaining, and improving cloud infrastructure across AWS
About the Client Our Client is a data and technology partner to the Financial Services Industry, with offices in Sydney, Melbourne, Wollongong, and Colombo, Sri Lanka. At its core, the organisation specialises in data-driven transformation and business