Job Description Resolve service requests and technical issues through the IT ticketing system, ensuring timely and high-quality support Diagnose and repair hardware faults on end-user devices across the organization Configure, deploy, and troubleshoot MacBooks and Windows
About the Role We are seeking a senior, hands-on Project Engineer to support both managed backup operations and technical project delivery across backup, infrastructure, Microsoft 365, cybersecurity, and compliance environments. This hybrid role is suited to
About the Role We are looking for an experienced Senior Escalation Engineer to join a high-performing managed services team supporting complex client environments across Microsoft, cloud, infrastructure, networking and security technologies. This senior technical position is
Who We Are Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the