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Job Purpose Lead for a team of site reliability engineers delivering who deliver incident detection, triage, and runbook-based remediation for production cloud-native environments, to support our North American customers. Set the operational standard for triage and
Job Purpose Operate as a hands-on site reliability engineer delivering after-hours incident detection, triage, and runbook-based remediation for production cloud-native environments, to support our North American customers, escalating cleanly when actions exceed agreed authority. Key Responsibilities