About the Role We are seeking a skilled and proactive Level 2/3 IT Support Engineer to provide advanced technical support across client environments. You will be responsible for troubleshooting complex technical issues, managing escalations, supporting Microsoft
Were looking for an IT Support Engineer to join our IT Operations team, based in Colombo, Sri Lanka. In this role, you will be the hands-on point of contact for IT support across our global teams,
About the Role We are seeking an experienced L2/L3 Support Engineer to join a growing Managed Service Provider (MSP) environment. This role combines advanced technical support, systems administration, infrastructure and cloud engineering, project delivery, documentation, and continuous
About the Role We are seeking an experienced NOC Services Engineer to take ownership of monitoring, alert management, incident assessment, and continuous improvement across multiple client environments. This role is suited to a strong L2–L3 engineer
About the Role We are looking for an experienced and personable Senior IT Support Engineer -L2 to provide high-quality second-line technical support to clients and internal users. You will take ownership of complex technical issues, support
SCOPE OF ROLE: Reports to: Senior Warehouse Manager Staff reporting to this post: Warehouse Officer Budget Responsibilities: None KEY AREAS OF ACCOUNTABILITY: The Warehouse Manager will be responsible for the following areas: Warehouse Infrastructure, Systems &
Who We Are Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses
About the Role We are looking for a proactive L2 Network Security Engineer to join our Infrastructure & Security Operations team. You will be responsible for providing Level 2 support for enterprise network and security environments,
Responsibilities Microsoft 365 Administration & Operations Administer and optimise Microsoft 365 across the environment(s), including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Maintain the health, performance and configuration of environments, monitoring service health and acting on