Designation - Customer Service Support Executive Location - Colombo, Sri Lanka We are looking for a customer-focused and detail-oriented professional with strong communication and coordination skills to join our team in Sri Lanka as a Customer Service Support.
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
About Us Soundmouse is the global standard for music cue sheet management and reporting, trusted by 25,000+ broadcast and music professionals worldwide, including the BBC, Channel 4, ITV, NBC, the NFL, RTL, Sky, Sony, Universal Pictures,
Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as the final escalation point
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed
At Issuer Services, we support clients across events, Private securities market disclosure portal, and digital platforms. As a Senior Executive, this role plays an important part in managing more complex workflows and maintaining a high standard of
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments
About Us We are a global technology leader transforming the music and entertainment industry through advanced rights management and data solutions. With 450+ team members across Los Angeles, London, Dublin, Athens, Colombo, Sofia, and Tokyo, we
Senior Executive – Customer Service Union Assurance is a leading corporate and one of the fastest growing entities in the Life Insurance industry backed by the strength and stability of John Keells Holdings PLC, Sri Lankas largest
Job Description Configure, monitor, and maintain enterprise firewalls, including Fortinet FortiGate and Check Point Implement and manage firewall policies, NAT rules, VPN tunnels, security policies, and traffic routing technologies Configure, administer, and optimize load balancers to
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket
Job Responsibilities Deliver accurate and timely HR Operations (HRO) processes across Recruitment & Selection, Separation & Offboarding, and HR Administration. Maintain employee personal files with a high level of accuracy, confidientiality, and compliance with standards. Support
Infomate is a fully owned subsidiary of John Keells Holdings, a pioneer in shared services and a leading Business Process Management Company offering Finance & Accounting, Back Office, Customer Support, HRO and Payroll services in both local and
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on
Job Description Position Summary The role involves the provision of first line application support for several equity and derivative markets operated by the London Stock Exchange PLC. The aim of the role is to proactively supervise
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior IT Service Desk Specialist (Remote) Full time, Sri Lanka This role serves as a representative of the Enterprise ICT Organization and collaborates