Intern - Workforce Management (1 month contract) (MAS Legato Based at Horana) MAS Legato is the Shared Services arm of MAS Holdings, focused on offering Finance and HR services across the organization. The time and operational
The Customer Experience Manager - Sri Lanka will be responsible to structure, staff and manage the country-specific CX teams; primarily in Integrated CX. Lead CX locally in alignment with the strategy set by the Area Head
Plan, schedule, and coordinate daily service activities for technicians and field staff. Allocate service requests efficiently based on priority, location, and resource availability. Monitor service schedules and ensure timely completion of assigned jobs. Coordinate with customers
Manage and coordinate the company vehicle fleet to ensure smooth daily operations. Supervise service activities and monitor service quality standards. Attend to customer complaints and inquiries, ensuring timely resolution and customer satisfaction. Coordinate with service teams,