Description Support the Technical Customer Operations (TCO) team in daily tasks, project deliveries, and operational activities. Assist in troubleshooting technical issues and provide timely support to customers. Collaborate with internal teams to resolve customer queries efficiently. Maintain accurate documentation of technical
Designation - Customer Service Support Executive Location - Colombo, Sri Lanka We are looking for a customer-focused and detail-oriented professional with strong communication and coordination skills to join our team in Sri Lanka as a Customer Service Support. If you are
Inivos is a globally recognized Enterprise Solution provider and authorized IFS Channel and Services partner. Our dedicated team of consultants, developers, and quality engineers has set new standards across multiple industry verticals, achieving remarkable business success.
Designation: Junior Customer Services Executive – Marine Logistics Support Location: Colombo, Sri Lanka We are looking for the right person to join our team in Sri Lanka as a Junior Customer Services Executive – Marine Logistics Support. Could it be
Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating with
Area of Assignment: Colombo, Sri Lanka Work Arrangement: Office-based; candidates must be based in Colombo. This intermediate associate executes the day-to-day processes and activities to service the participant-supporter connection. Works within and supports Compassion systems, processes and
About the Role We are seeking an Applications Support Specialist to join a growing technology consultancy focused on the aged care, disability, and community services sector. This role is ideal for someone who enjoys understanding how software
Provide outstanding customer service across all communication channels. Manage key accounts by maintaining strong relationships and understanding their needs. Handle contract renewals, negotiations, and documentation in a timely and accurate manner. Collaborate closely with customers to ensure their
JOB DESCRIPTION Intern - IT Field Support Services The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and
Fitch Group is currently seeking a Finance and Business Support Manager in our Colombo office. This role is responsible for finance and accounting, alongside local office, HR and operational support for a small office of approximately 10 employees.
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided. Key Responsibilities User Support Provide walk-up and desk-side support for
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because
About the Role We are seeking a highly organised and technically minded Pre-Sales Solutions & Bid Support Specialist to support solution design, proposal development, bid coordination, and presales activities within a fast-paced managed services environment. This role is
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute
About Us Pulse iD is a leading fintech organization specializing in loyalty and rewards solutions tailored for financial institutions, telecommunications providers, and non-bank entities. Leveraging cutting-edge AI analytics, hyper-personalization, and enterprise-grade technology, we empower our clients
The Role We’re hiring an Experienced Technical Customer Support Engineer with a strong software background who loves solving complex problems for enterprise customers. You’ll be the technical front line for Idhammar’s products—triaging, troubleshooting, and resolving issues across application, database,
Were looking for a Technical Product Customer Support Specialist to help users navigate a financial SaaS platform. You will manage support operations independently during your shift, handling incoming tickets and live chat inquiries via Intercom, building efficiency systems, and
About the Role We are seeking a highly organised and detail-oriented Service Delivery Coordinator to support service operations, reporting, quality assurance, and continuous improvement initiatives within a dynamic IT services environment. This role plays a key part
iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as