Job Description Resolve service requests and technical issues through the IT ticketing system, ensuring timely and high-quality support Diagnose and repair hardware faults on end-user devices across the organization Configure, deploy, and troubleshoot MacBooks and Windows
The International Water Management Institute (IWMI) is an international non-profit, research-for-development organization that works with governments, civil society, and private sector organizations to address water-related challenges in developing countries and scale up solutions. IWMI is headquartered
This role provides comprehensive support to Group Directors and senior leaders, many of whom operate across global portfolios and travel frequently. You will collaborate with colleagues at all levels and coordinate effectively with a wide range
Role Profile The primary purpose of this role is to manage end-to-end Accounts Receivable operations, ensuring timely billing, collections, cash application, dispute resolution, and customer account management across LSEG service lines. The role supports revenue realization,
Reporting to the Financial Controller for FTSE Russell, this role will manage all revenue and partner share aspects of financial control for the FTSE Russell division with a team based in Sri Lanka. The role will
Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating
