Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues - Ensure
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge
Role Overview The Application Onboarding Associate supports the onboarding of applications into SailPoint IdentityNow by gathering pre‑onboarding information, preparing documentation, and assisting with technical deployment activities. Working closely with project teams, senior analysts, application owners, and IT stakeholders, the
Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as the final escalation point
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed
At Issuer Services, we support clients across events, Private securities market disclosure portal, and digital platforms. As a Senior Executive, this role plays an important part in managing more complex workflows and maintaining a high standard of
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most
About Us We are a global technology leader transforming the music and entertainment industry through advanced rights management and data solutions. With 450+ team members across Los Angeles, London, Dublin, Athens, Colombo, Sofia, and Tokyo, we
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge
Job Description Configure, monitor, and maintain enterprise firewalls, including Fortinet FortiGate and Check Point Implement and manage firewall policies, NAT rules, VPN tunnels, security policies, and traffic routing technologies Configure, administer, and optimize load balancers to
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket
Company Description Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech
iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as
Join us as Manager Imported Finished Goods and Export Planning Location: Unilever Head Office - Mireka Tower Terms & Conditions: Full-time About Unilever With 3.4 billion people in over 190 countries using our products every day,
Company Description Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2,
Intern, Financial Accounting and Control Position Summary London Stock Exchange Group’s Business Services arm supports multiple legal entities located globally enabling you to practice your financial knowledge and skills in a professional setting. The Intern-Financial Reporting and
Job Description Design, implement, administer, and support enterprise infrastructure and platform solutions, including virtualization, container platforms, cloud-native technologies, and hyperconverged infrastructure Deploy, configure, and maintain Kubernetes-based platforms, container runtimes, and related ecosystem components Support Nutanix infrastructure,