Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided. Key Responsibilities User Support Provide
Bizycorp Ltd is a fully remote organization looking to onboard two (02) NAP Optimization & Consistency Associates who value flexibility, remote work, and career growth. Apply now and grow your career with us. KEY RESPONSIBILITIES: Identify,
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lankas largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with
iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as fintech,
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules,
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves intermediate-to-advanced
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most challenging
Description The Microsoft 365 Modern Workplace Engineer sits within Novigi’s Modern Workplace line of business and is responsible for engineering, deploying and supporting the Microsoft 365 environments that underpin how our clients work every day. Working
The Role We’re hiring an Experienced Technical Customer Support Engineer with a strong software background who loves solving complex problems for enterprise customers. You’ll be the technical front line for Idhammar’s products—triaging, troubleshooting, and resolving issues
About the Client Our Client is a data and technology partner to the Financial Services Industry, with offices in Sydney, Melbourne, Wollongong, and Colombo, Sri Lanka. At its core, the organisation specialises in data-driven transformation and
Responsibilities Microsoft 365 Administration & Operations Administer and optimise Microsoft 365 across the environment(s), including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Maintain the health, performance and configuration of environments, monitoring service health and acting