About this role: Were building a digital claims and rebate processing platform for the veterinary industry in partnership with a leading global animal health manufacturer. The platform operates on a good-faith reimbursement model where clinics apply
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and
About the Role We are seeking a proactive and detail-oriented Sales Administrator to support sales operations and deliver an exceptional customer experience. In this role, you will work closely with Account Managers, Business Development Representatives, and
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket
About the Client Our client is a leading technology solutions provider specializing in managed IT services, cloud solutions, cybersecurity, and digital transformation. With a strong international presence, they help businesses enhance efficiency, strengthen security, and accelerate
Key Responsibilities Administer, configure, and maintain Jira, Jira Service Management (JSM), and Confluence Configure projects, workflows, request types, SLAs, queues, permission schemes, and automation rules Develop and maintain Python scripts to automate administrative and operational tasks Design, develop,
