Provide outstanding customer service across all communication channels. Manage key accounts by maintaining strong relationships and understanding their needs. Handle contract renewals, negotiations, and documentation in a timely and accurate manner. Collaborate closely with customers to ensure their
iLabs is a global software product engineering company headquartered in Sri Lanka, with deep roots in the US Silicon Valley. We deliver world-class solutions in Web, eCommerce, Mobile, AI/ML, and Cloud technologies, serving industries such as
Position Summary The Credit Control Manager leads a team of collection specialists who investigate delinquent accounts, driving key performance metrics, while building strong relationships with internal and external business partners. This is a hands-on leadership role,
About the Role We are seeking an Applications Support Specialist to join a growing technology consultancy focused on the aged care, disability, and community services sector. This role is ideal for someone who enjoys understanding how
About the Role We are seeking a proactive and highly organised Project Coordinator to support the successful planning and delivery of renovation projects from concept through to completion. In this role, you will work closely with
Being the largest private sector proprietors and managers of real estate in Sri Lanka, John Keells Properties is the brand behind your favourite malls and the nearest apartement complexes. With our decades of experience in the
Technology Entrepreneur – Materials Engineer Softmatter MAS Innovation, Colombo, Sri Lanka Softmatter is the wearable technology company of MAS with a portfolio of patented technologies. By enabling the intersection between textiles and electronics we create products
About the client Our client is a market leader in the ceramic wall and floor tile industry, recognized for design excellence, innovation, and superior quality. With over four decades of industry leadership and a strong presence
Overview: We are looking for a proactive and service minded individualto serve as the central point of contact for clients. This role aims to enhance customer service quality by ensuring clients receive prompt, reassuring, and accurate information
Job Overview The Solutions Lead (Technical Textile) will drive business development initiatives by identifying market opportunities, developing customer-focused textile solutions, and supporting sales growth. The role involves collaborating with clients and internal teams to deliver innovative technical
The UK based MSP supports over 350 clients with their IT & Telecoms services, along with providing guidance, consultancy and IT project support. Also provides access to regular Vendor training and certification both online and in
Overview We are seeking a professional and customer-focused Senior Executive – Public Relations to manage customer relationships, handle complaints and grievances, and ensure a high standard of customer service. The ideal candidate will serve as the primary point of