Description Support the Technical Customer Operations (TCO) team in daily tasks, project deliveries, and operational activities. Assist in troubleshooting technical issues and provide timely support to customers. Collaborate with internal teams to resolve customer queries efficiently. Maintain accurate documentation of technical support cases and resolutions.
Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided. Key Responsibilities User Support Provide walk-up and desk-side support for
Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating with
Area of Assignment: Colombo, Sri Lanka Work Arrangement: Office-based; candidates must be based in Colombo. This intermediate associate executes the day-to-day processes and activities to service the participant-supporter connection. Works within and supports Compassion systems, processes and
About the Role We are seeking an Applications Support Specialist to join a growing technology consultancy focused on the aged care, disability, and community services sector. This role is ideal for someone who enjoys understanding how software
JOB DESCRIPTION Technical Lead The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader
JOB DESCRIPTION Intern - IT Field Support Services The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because
About the Role We are seeking a highly organised and technically minded Pre-Sales Solutions & Bid Support Specialist to support solution design, proposal development, bid coordination, and presales activities within a fast-paced managed services environment. This role is
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute
Intern - Technical (BASED AT MAHIYANGANAYA) The Activewear Value Stream delivers high-performance sportswear and athleisure solutions designed for technical functionality, durability and everyday versatility— serving sports, lifestyle and performance segments. With a strong focus on innovation, MAS is
About the Role We are seeking a highly organised and detail-oriented Service Delivery Coordinator to support service operations, reporting, quality assurance, and continuous improvement initiatives within a dynamic IT services environment. This role plays a key part
About the Role We are seeking a skilled Senior Network Engineer to join a growing engineering team delivering high-quality network solutions across modern Cisco environments. This is a hands-on role that combines project delivery, customer support, troubleshooting, and
Enterprise Resource Planning (ERP) Assistant (Based at Bodywear - Ratmalana) The Bodywear Value Stream of MAS Holdings delivers end-to-end design, innovation and manufacturing solutions across lingerie, swimwear and next-to-skin categories. It brings together broad expertise in
Consultant, Associate Department: Infor Consulting Services Employment Type: Full Time Location: Colombo Description A Software Consultant, Associate assists clients with the implementation and configuration of software solutions by gathering requirements and collaborating with technical teams for integration.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Intern – Planning (Based at Activewear - Nawala) The Activewear Value Stream delivers high-performance sportswear and athleisure solutions designed for technical functionality, durability and everyday versatility— serving sports, lifestyle and performance segments. With a strong focus on
JOB DESCRIPTION Architect – DevOps Focus: Internal Developer Platform (IDP), Security & Developer Experience (DevEx) About Sysco LABS: Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco
Executive – Recruitment (Based at Activewear - Nawala) 1 Year Fixed Term Contract The Activewear Value Stream delivers high-performance sportswear and athleisure solutions designed for technical functionality, durability and everyday versatility— serving sports, lifestyle and performance segments.
John Keells Holdings PLC (JKH) is Sri Lanka’s largest listed conglomerate in the Colombo Stock Exchange. From managing hotels and resorts in Sri Lanka and the Maldives to providing port, marine fuel and logistics services to