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Escalation Engineer Jobs In Sri Lanka - 16 Job Positions Available

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1 – 15 of 16 jobs
Millennium IT ESP jobs

Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as

Millennium IT ESP  28 days ago
H2O.ai jobs

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on

H2O.ai  28 days ago
Novacura jobs

About the Job The Technical Engineer is responsible for monitoring, maintaining, and supporting IFS Cloud and legacy on-premises environments to ensure high availability, performance, and operational stability. This role focuses on system monitoring, incident management, infrastructure support,

Novacura  21 days ago
Dijital Team Pty Ltd jobs

About the Role We are seeking an experienced Level 3 IT Support Engineer to join a growing Australian Managed Services Provider as its first senior technical hire. This is a unique opportunity to work closely with the

Dijital Team Pty Ltd  18 days ago
Novigi jobs

Description The Microsoft 365 Modern Workplace Engineer sits within Novigi’s Modern Workplace line of business and is responsible for engineering, deploying and supporting the Microsoft 365 environments that underpin how our clients work every day. Working across

Novigi  18 days ago
Dijital Team Pty Ltd jobs

About the Role We are seeking an experienced L3 Lead Network Engineer to join a high-performing engineering team delivering enterprise-grade networking and cybersecurity solutions. This senior technical leadership role combines solution design, project delivery, customer consulting, and

Dijital Team Pty Ltd  15 days ago
Pearson jobs

Job Title: Senior Quality Assurance Engineer Description: Senior Quality Assurance Engineer role focused on testing and improving an LLM-powered AI Support Assistant, with emphasis on conversational AI quality, RAG validation, integration testing, automation, and scalable quality monitoring across

Pearson  11 days ago
Dijital Team Pty Ltd jobs

About the Role We are seeking an experienced Level 2 Support Engineer to join a dynamic technology team. In this role, you will provide advanced technical support, manage help desk escalations, and help maintain secure, reliable, and well-aligned

Dijital Team Pty Ltd  4 days ago
Dijital Team Pty Ltd jobs

About the Role We are seeking an experienced and proactive L2 macOS Support Engineer to join a high-performing Managed Services team. This role is responsible for resolving complex technical issues, maintaining secure and reliable client environments, and

Dijital Team Pty Ltd  2 days ago
Pearson jobs

Job Title: Senior Quality Assurance Engineer Description: A hands-on Quality Engineering role focused on leading QE strategy and execution across API, backend, UI automation, and AI-driven features while mentoring engineers and driving release quality. This role aligns with

Pearson  1 day ago
Novigi jobs

Description About the Role: We are seeking an experienced and driven Portfolio Lead – Infrastructure Support to take ownership of our Colombo-based infrastructure support delivery. This is a senior leadership position responsible for coordinating day-to-day support

Novigi  29 days ago
Inivos jobs

Inivos is a globally recognized Enterprise Solution provider and authorized IFS Channel and Services partner. Our dedicated team of consultants, developers, and quality engineers has set new standards across multiple industry verticals, achieving remarkable business success. Within

Inivos  23 days ago

About the Client Our Client is a data and technology partner to the Financial Services Industry, with offices in Sydney, Melbourne, Wollongong, and Colombo, Sri Lanka. At its core, the organisation specialises in data-driven transformation and

MindPlus (Pvt) Ltd  21 days ago

Responsibilities Microsoft 365 Administration & Operations Administer and optimise Microsoft 365 across the environment(s), including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Maintain the health, performance and configuration of environments, monitoring service health and acting

Eliv8 Labs  20 days ago

About Our Client Our client is a data and technology partner to the Financial Services industry, with offices across Australia and Sri Lanka. At their core, they are experts in data-driven transformation and business optimisation. They

MindPlus (Pvt) Ltd  29 days ago

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