Senior Engineer-AS400 Admin - (CREQ259846) Description Advanced System Support (L3) Handle complex incidents, root cause analysis, and critical production issues escalated from L1/L2 teams. System Performance & Tuning Monitor CPU, memory, disk usage; optimize system performance
Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues -
About this role: Were building a digital claims and rebate processing platform for the veterinary industry in partnership with a leading global animal health manufacturer. The platform operates on a good-faith reimbursement model where clinics apply
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and
Were looking for a Technical Product Customer Support Specialist to help users navigate a financial SaaS platform. You will manage support operations independently during your shift, handling incoming tickets and live chat inquiries via Intercom, building
About the Client Our client is a leading technology solutions provider specializing in managed IT services, cloud solutions, cybersecurity, and digital transformation. With a strong international presence, they help businesses enhance efficiency, strengthen security, and accelerate
