About the Role We are seeking an experienced Centralized Engineer L2 to join a high-performing technology team delivering proactive IT support, maintenance, automation, and infrastructure services. This role is ideal for a technically strong professional with a
Job Description Technical Escalation Management - Act as the primary escalation point for incidents and service requests that cannot be resolved by the L1 team - Perform advanced troubleshooting for hardware, software, network, and application-related issues -