Key Responsibilities Supports the establishment and management of Service Level Agreements (SLAs), ensuring consistent and high-quality service delivery Continuously improves IT and network service performance to enhance end-user satisfaction Tracks, routes, and resolves incidents by coordinating with
Area of Assignment: Colombo, Sri Lanka Work Arrangement: Office-based; candidates must be based in Colombo. This intermediate associate executes the day-to-day processes and activities to service the participant-supporter connection. Works within and supports Compassion systems, processes and
About the Role We are seeking an Applications Support Specialist to join a growing technology consultancy focused on the aged care, disability, and community services sector. This role is ideal for someone who enjoys understanding how software
End User Support Analyst - (CREQ260392) Description Role Purpose Provide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations. Key Responsibilities Resolve complex incidents not handled at L1 Perform remote troubleshooting
JOB DESCRIPTION Intern - IT Field Support Services The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and
Fitch Group is currently seeking a Finance and Business Support Manager in our Colombo office. This role is responsible for finance and accounting, alongside local office, HR and operational support for a small office of approximately 10 employees.
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided. Key Responsibilities User Support Provide walk-up and desk-side
Project Monitoring, Evaluationand Research Support Support the design and implementation of the project’s Monitoring,Evaluation and Learning (MEL) activities Develop relevant formats and attend to data collection and monitorproject indicators in line with the project results framework Monitor project
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because
About the Role We are seeking a highly organised and technically minded Pre-Sales Solutions & Bid Support Specialist to support solution design, proposal development, bid coordination, and presales activities within a fast-paced managed services environment. This role is
Designation - Customer Service Support Executive Location - Colombo, Sri Lanka We are looking for a customer-focused and detail-oriented professional with strong communication and coordination skills to join our team in Sri Lanka as a Customer Service
Description About the Role: We are seeking an experienced and driven Portfolio Lead – Infrastructure Support to take ownership of our Colombo-based infrastructure support delivery. This is a senior leadership position responsible for coordinating day-to-day support operations, managing a
FreeBalance is a purpose-led business. Our software, services, and people help create and deliver realistic and impactful public sector solutions that enhance transparency, improve effectiveness, restore trust, and enable reform. As a Project Manager/Support Manager, you will
Company Description Were Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices
Designation: Senior Group Accountant Location: Colombo, Sri Lanka Could you be the person we’re looking for to join our team as a Senior Group Accountant, based in Sri Lanka? What Would Your Day Look Like? If
Designation: Junior Customer Services Executive – Marine Logistics Support Location: Colombo, Sri Lanka We are looking for the right person to join our team in Sri Lanka as a Junior Customer Services Executive – Marine Logistics Support. Could
Company Description Radisson Hotel Group is one of the worlds largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise
Application Engineer – Professional Lighting The Application Engineer – Professional Lighting will be responsible for providing technical expertise, designing lighting solutions, and supporting clients in the selection and implementation of professional lighting systems. The role involves
Were Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on whats important