Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as
Role Overview The Senior Elastic Engineer leads the design, optimization, and strategic evolution of Elastic environments that support advanced security and observability use cases. This role combines deep hands-on engineering with architectural leadership, with responsibility for
Who We Are Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the