Were looking for an IT Support Engineer to join our IT Operations team, based in Colombo, Sri Lanka. In this role, you will be the hands-on point of contact for IT support across our global teams,
Job Description Provide hands-on troubleshooting and resolution for critical technical issues, dedicating 50% of your time to direct customer problem-solving Streamline the escalation process for L2/L3 handoffs, providing detailed solution requirements and maintaining SLA adherence Collaborate
About the Role We are seeking an experienced L2/L3 Helpdesk Support Engineer to join a managed services team supporting multiple client environments. This is a hands-on technical role focused on resolving escalated service desk issues across
About the Role We are seeking a customer-focused LS Central Support Desk Analyst to provide first- and second-level application support for customers using LS Central and Microsoft Dynamics 365 Business Central. This role is an excellent
About the Role We are looking for a proactive L2 Network Security Engineer to join our Infrastructure & Security Operations team. You will be responsible for providing Level 2 support for enterprise network and security environments,
Responsibilities Microsoft 365 Administration & Operations Administer and optimise Microsoft 365 across the environment(s), including Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Maintain the health, performance and configuration of environments, monitoring service health and acting