About the Role We are seeking a highly organised and technically minded Pre-Sales Solutions & Bid Support Specialist to support solution design, proposal development, bid coordination, and presales activities within a fast-paced managed services environment. This role is ideal
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
Description About the Role: We are seeking an experienced and driven Portfolio Lead – Infrastructure Support to take ownership of our Colombo-based infrastructure support delivery. This is a senior leadership position responsible for coordinating day-to-day support operations, managing a
Job Description Own database service delivery across multiple managed service customers Ensure SLA, KPI, and OLA targets are consistently met Participate in service reviews, audits, and governance meetings Drive continual service improvement (CSI) initiatives Act as the final escalation point
Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take
Inivos is a globally recognized Enterprise Solution provider and authorized IFS Channel and Services partner. Our dedicated team of consultants, developers, and quality engineers has set new standards across multiple industry verticals, achieving remarkable business success. Within
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Sri Lanka Employment Type: Freelance (On-Call Basis) Priority: Low Requirements: ID/ Passport/ valid work permit and CCNA Certification Cities to be covered: ALL CITIES IN SRI
ROLE SUMMARY Serves as a pivotal technical leader within the IT department, balancing daily team operations with advanced, hands-on support for complex enterprise device issues. The IT Service Desk Lead oversees ticket queues, coordinates technician schedules, and drives hardware
ROLE SUMMARY Provides intermediate-level support for hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the primary point of contact for device-centric IT requests. The Specialist resolves intermediate-to-advanced
ROLE SUMMARY Provides advanced-level (Tier 2/Tier 3) support for complex hardware, software, and mobile device issues. Working directly with end-users both in-person and remotely, this role acts as the final point of escalation for the most challenging
About the Job The Technical Engineer is responsible for monitoring, maintaining, and supporting IFS Cloud and legacy on-premises environments to ensure high availability, performance, and operational stability. This role focuses on system monitoring, incident management, infrastructure support, Linux
About the Role We are seeking an experienced Level 3 IT Support Engineer to join a growing Australian Managed Services Provider as its first senior technical hire. This is a unique opportunity to work closely with the business founder,
About Us We are a global technology leader transforming the music and entertainment industry through advanced rights management and data solutions. With 450+ team members across Los Angeles, London, Dublin, Athens, Colombo, Sofia, and Tokyo, we
About the Role We are looking for an experienced Dynamics 365 Technical Lead to provide technical leadership across a complex Microsoft Dynamics 365 ecosystem. This is a senior engineering role focused on solution architecture, technical governance, engineering excellence, and
Job Description Coordinate the logging, prioritization, assignment, and tracking of incidents and service requests Monitor ticket queues and proactively follow up on outstanding requests to support SLA compliance Communicate with users by providing timely updates on ticket status
Company Description Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior IT Service Desk Specialist (Remote) Full time, Sri Lanka This role serves as a representative of the Enterprise ICT Organization and collaborates
About the Role We are seeking an experienced and proactive L2 macOS Support Engineer to join a high-performing Managed Services team. This role is responsible for resolving complex technical issues, maintaining secure and reliable client environments, and delivering exceptional
Job Description Design, implement, customize, and troubleshoot network and cybersecurity solutions throughout the project lifecycle Configure, test, and optimize networking solutions, ensuring compliance with customer requirements and industry best practices Support Proof of Concept (POC) activities and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and